FAQ
KOLBO is an Israeli supermarket in Athens, importing familiar and beloved products from Israel to Greece.
The store is located in the Marousi neighborhood, a few minutes' drive from the Mall of Athens. You can also order online and get home delivery in the Athens area and other areas in Greece - so you can feel at home, here too.
Ordering is done directly through the site:
1. Choose products
2. Choose a delivery time window
3. Pay online
And we take care of the rest :)
There is no minimum order - order whatever you feel like :)
We deliver across Athens and other popular areas in Greece, mainland Greece and the islands
- Orders received by 21:00 - shipped the next day
- Orders received after 21:00 - shipped the day after
Unfortunately not at this stage - we're working on it :)
- Delivery within Athens: €5
- Delivery outside Athens varies by area and package weight
- You'll get an email when the package is collected from the store
- You'll get an SMS about 30 minutes before arrival
- Upon arrival, the courier will contact you on WhatsApp
If the customer is not present when the courier arrives, the order will be returned to the store.
Scheduling a new delivery will be arranged with customer service and may involve an additional charge.
Products requiring refrigeration or freezing arrive from Israel in dedicated containers meeting European standards.
Delivery is carried out with continuous refrigeration - from the store to your door.
If you received a defective product or an item is missing from your order, contact us and we'll arrange a replacement or full credit quickly.
Yes. All products are imported directly from manufacturers in Israel.
We bring the familiar and beloved products to Greece - just like back home.
Stock is replenished several times a month. If a product runs out - it will usually be back soon, and we post updates on social media too :)
Looking for a specific product? Write to us - we'd be happy to look into importing it.
KOLBO does not hold a local kosher certificate, however:
- All products arrive packaged and sealed from the manufacturer in Israel
- Every product carries manufacturer kosher marking
- Products are not opened or repackaged
- The store is not open on Shabbat
We recommend checking the kosher marking according to your personal standard.
You can pay with:
- All types of credit cards
- Apple Pay
- Google Pay
Cash is not accepted - payment is made online only.
Yes, we're located in the Marousi neighborhood, a few minutes' drive from the Mall of Athens
Yes. If you need a specific product from Israel - for home, business or in bulk - get in touch.
If it can legally be imported to Greece, we'd be happy to look into it and help.
- WhatsApp: +30 6982979425
- Email: info@kolbo.gr
- Through the site and social media
We're available and try to respond quickly.