Our customers' privacy is important to us.
This privacy policy explains how the Kolbo website collects, uses and protects users' personal information.

Information Collection

When using the Site and/or placing an order, we may collect the following information:

• Full name

• Shipping and billing address

• Email address

• Phone number

• Order details

• Basic technical information such as IP address, browser type and site usage data

Payment details (such as credit card numbers) are not stored in the Site's systems.

Use of Information

The information collected is used for the following purposes:

• Processing and completing orders

• Delivering products

• Providing customer service

• Contacting the customer regarding their order

• Improving the site experience

• Complying with legal and regulatory requirements

Data Security

The Site takes reasonable and accepted security measures to protect users' personal information and prevent unauthorized access, misuse or disclosure.

Payment processing is carried out through secure external payment providers.

Sharing Information with Third Parties

The Site will not transfer personal information to third parties, except in the following cases:

• To complete the order (payment processors, delivery companies, relevant service providers)

• When required by law, court order or regulatory requirement

Cookies

The Site uses cookies for:

• Ongoing operation of the Site

• Improving the user experience

• Analyzing site traffic and personalizing content

Users may block or limit the use of cookies through their browser settings.

User Rights

Users have the right to request to review, update or delete personal information stored about them, subject to applicable law.
Inquiries on this matter can be directed to Site management using the contact details on the Site.

Updates to the Privacy Policy

Site management may update this privacy policy from time to time.
The updated policy will be published on the Site and take effect upon publication.

Contact

For questions or clarifications regarding this privacy policy, you can contact us at: info@kolbo.gr